1 B2B – Order management
2 CRM – Customer management
3 CIP – After-sales service
4 BI – Reporting
5 SERVICE – Technical support
6 LION – Credit management
7 DEEP SPACE – Cloud Service
8 NEWSLETTER – E-Mail messages
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DEEP SPACE – Cloud Service
It allows you to efficiently optimize the cloud architecture of your…
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Why BIH
Designed to improve the management of information sources for business of all sizes.
Suitable
Modular
Intuitive
B2B (Business to Business)
Order management
It’s a modern and intuitive solution with an e-commerce interface for a perfect order management. It supports the agent in his daily work by allowing him to carry out his work efficiently having all the necessary information always updated. The integration with the LION module provides the company and the agent with insights into credit data and customer exposure. The integration with the CRM module allows the complete visualization of the customer’s data. Customers can independently place orders and track their status in real-time.
CRM (Customer Care)
Customer management
It is the solution for managing customer and product records.
Integration with the LION and B2B modules prevents data duplication and ensures updated information.
Ideal for managing relationships with customers and prospects, it provides access to historical data and monitors every stage of the sales process.
It enables strategic activities for both new and existing clients.
Thanks to the integration with the BUSINESS INTELLIGENCE module, it is possible to make estimates, sales forecasts and collect data on the competition and the market.
CIP (Customer Interface Program)
After-sales service
It is the solution for managing after-sales service, allowing the scheduling and the recording of visits to customers who have purchased your products.
CIP provides feedback on items available in the market.
It’s an excellent opportunity for your company to receive suggestions from end-users to address any issues encountered or suggest product improvements.
BI (Business Intelligence)
Reporting
It allows you to manage your company’s performance in an ever-evolving market, depending on how quickly you make strategic decisions.
With BUSINESS INTELLIGENCE, you can create customized and updated reports to analyze any data and business situation.
DEEP SPACE
Cloud service
It allows you to efficiently optimize the cloud architecture of your IT infrastructure, freeing up resources, reducing costs, and making systems flexible and modern.
It enables sharing of always updated documents in a single location accessible to all company resources wherever they are.
It ensures your company has a secure space to store all business materials, preventing loss or duplication of sensitive documents.
It’s important to note that you will be the sole owners of the privacy rights of the documents published/archived on the cloud platform.
LION
Credit management
It allows you to have full visibility into credit management, improve administrative and financial control of your company to remain competitive in the market with the use of always updated data.
It provides access to all customer information, including credit management and account statements, in a simple, fast, and transparent manner.
This application is usable by the company staff (internal and external) as well as by customers who can view their financial situation, through easy access to their dedicated area.
SERVICE
Technical support
It is the solution to manage technical support, monitoring activities and deadlines so you can ensure efficient service to your customers.
NEWSLETTER
E-mail messages
It allows you to send scheduled emails with the possibility of having feedback on the reception, opening and topic clicked with greater interest by the receiver.
Kiosko software
Projection of advertising campaigns on a network of multiple screens exposed to a large audience and located in different geographical points.
